ozi365 Terms and Conditions
This page outlines in full the terms of using the ozi365 platform, including account policies, bonus rules and payment guidelines.
- 1. Introduction and Eligibility
- 2. Account Registration
- 3. Age Verification and Identity
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Limitation of Liability
- 10. Privacy and Data
- 11. Changes and Updates
- 12. Contact
Introduction and Eligibility
Welcome to the ozi365 platform. These terms and conditions ("Terms") form a legal agreement between ozi365 and its users. When you visit our website, create an account or use any of our services, you automatically agree to be bound by these Terms.
ozi365 operates an online betting and casino platform for users in Bangladesh. These Terms are governed by Bangladesh Standard Time (BST, UTC+6) and all transactions are conducted in Bangladeshi Taka (BDT).
Important: Please read these Terms in full. Using the platform indicates that you have read and accepted all of these terms.
If you disagree with any part of these Terms, please refrain from using the ozi365 platform. We reserve the right to update these Terms at any time.
Account Registration
To open an account with ozi365, you must provide accurate and complete information. The following conditions apply at the time of registration:
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- The name, mobile number and payment method details provided at registration must be truthful and verifiable.
- Keeping your account password secure is entirely your responsibility. Sharing login details with any third party is prohibited.
- If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.
2.1 Updating Account Information
If your personal details change (such as your mobile number or payment method), you must inform the ozi365 support team immediately. ozi365 will not be responsible for any withdrawal delays caused by outdated or incorrect information.
Age Verification and Identity
ozi365 strictly enforces a 21+ age policy. Use of this platform is permitted only for individuals aged 21 or older.
Age Policy: No one under the age of 21 may open an account or use any service on ozi365.
For identity verification, ozi365 may request the following information or documents from a user at any time:
- National ID card (NID), passport or birth registration certificate
- Verification details related to a mobile banking account (bKash / Nagad / Rocket)
- Any government-issued document as proof of residence
ozi365 reserves the right to hold withdrawals until identity verification is complete. For any questions about the verification process, contact us via 24/7 live chat or email.
Deposits and Withdrawals
ozi365 processes transactions through the mobile banking and bank transfer methods commonly used in Bangladesh.
4.1 Accepted Payment Methods
Deposits and withdrawals can be made through four methods: bKash, Nagad, Rocket and direct bank transfer.
4.2 Transaction Limits
- Minimum Deposit: ৳100 (per method)
- Minimum Withdrawal: ৳1,000
- Withdrawal Processing Time: Generally completed within 30 minutes to 3 hours
4.3 Withdrawal Terms
Before submitting a withdrawal request, the following must be confirmed:
- Your account identity verification must be complete.
- If you have accepted a bonus, the applicable wagering requirement must be met.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals will be sent to the payment account with the same name and number — sending to a third-party account is not possible.
If a withdrawal request takes longer than usual due to security checks, banking delays or other reasons, ozi365 will notify the user.
Bonuses and Promotions
ozi365 offers its users various promotional offers. Accepting a bonus automatically makes the following conditions applicable.
5.1 Welcome Bonus
New users will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500
- Deposit ৳8,000 or more → maximum ৳5,000 bonus → total balance ৳13,000
5.2 Wagering Requirement
A 20x wagering requirement applies to the welcome bonus. This means you must wager 20 times the total bonus amount before the bonus funds can be withdrawn.
5.3 General Bonus Rules
- An account may not claim the welcome bonus more than once.
- Claiming bonuses from multiple accounts using the same IP address, device or payment method is prohibited.
- Bonus funds that are not used within the specified time limit will be forfeited.
- ozi365 reserves the right to modify or cancel any bonus offer.
- ozi365 reserves the right to close an account in cases of bonus abuse or fraudulent claims.
Betting and Gaming Rules
ozi365 offers various types of gaming services including slots, casino table games, fishing games and sports betting. A fair play policy is followed in the operation of all games.
6.1 Betting Limits
Each game and betting market has specific minimum and maximum bet limits, which are displayed in the game interface. ozi365 may change these limits at any time.
6.2 Technical Issues
If a game or betting result is affected by a server error, network disconnection or other technical issue, ozi365 will make a decision based on a proper investigation. The records of the game operator (game provider) will be considered final.
6.3 Game Service Providers
ozi365 offers games from various international game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming and NetEnt. Each provider operates under its own technical terms.
Prohibited Activities
The following activities are strictly prohibited on the ozi365 platform and may result in account closure and forfeiture of funds in the event of a violation:
- Operating multiple accounts or opening an account using another person's identity
- Depositing funds obtained through illegal means or using the platform for money laundering
- Playing using bots, scripts, automation software or any other technical manipulation
- Exploiting weaknesses in the bonus system or game system to gain unlawful profit
- Harassing, threatening or deceiving other users
- Impersonating ozi365 or its staff
- Assisting any person under the age of 21 in using the platform
If money laundering or illegal activity is suspected, ozi365 is obliged to report information to the relevant authorities.
Account Suspension and Closure
ozi365 may temporarily suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any provision of these Terms
- Failure to complete identity verification or provision of false information
- Evidence of fraudulent or suspicious activity
- Bonus abuse or exploitation of system weaknesses
- A self-exclusion request under the responsible gaming policy
8.1 Voluntary Account Closure
If you wish to close your account yourself, you may send a request via 24/7 live chat or by email at [email protected]. You will be given the opportunity to withdraw any valid balance before the account is closed.
Limitation of Liability
ozi365 is committed to operating a safe and reliable platform. However, ozi365 will not be held responsible for the following:
- Game interruptions caused by internet disconnection, power outages or issues with the user's device
- Delays or errors caused by third-party payment providers (bKash, Nagad, Rocket, banks)
- Login details being leaked due to the user's own negligence
- Temporary unavailability of the service during unexpected maintenance or technical upgrades
- Financial losses from gaming — users place bets knowingly and at their own risk
ozi365 uses SSL encryption and modern security technology at all times to keep user data protected.
Privacy and Data
Detailed rules regarding the collection, storage and use of users' personal information are described on our Privacy Policy page. By accepting these Terms, you are also considered to have accepted the Privacy Policy.
10.1 Data Protection
ozi365 uses industry-standard encryption technology to protect users' financial and personal information. Information is not sold or shared with third parties, except where required by legal obligation.
10.2 Cookie Usage
The ozi365 website uses cookies and similar technologies to provide an improved user experience. Continued use of the site is taken as consent to the use of cookies.
Changes and Updates
ozi365 reserves the right to change, revise or update these Terms at any time. Users will be informed of significant changes via a notification in their account or by email.
Continued use of the platform after any changes indicates that you have accepted the updated Terms. We therefore recommend visiting this page regularly.
These Terms were last updated in January 2026. This version supersedes all previous versions.
Contact and Dispute Resolution
If you have any questions, complaints or disputes regarding these Terms, please contact us through the following:
- 24/7 live chat support — speak with us directly in Bengali
- Email: [email protected]
ozi365 is committed to resolving all disputes on the basis of fairness and transparency. Upon receiving a complaint, a resolution will be provided following a proper investigation. If a direct resolution with the user is not possible, steps will be taken to settle the matter through a neutral process.
To learn more about our responsible gaming policy, visit the Responsible Gaming page.
For ages 21 and above only. Play responsibly.